Chris D asked:


I have a bow window in my living room. Last month i noticed water was coming in through the window as well where the trim meets the window. the problem was there was ice damming and the water was coming in through the roof. the ice damming was pretty bad, from the gutter about 3foot up and the total length of the window about 9 foot. so i called the insurance company and they came out to estimate the damages. i also got 2 contractors out and they sent her an estimate to fix the problem. today i herd from the insurance company and they will send me a check to replace the window minus my deductible. i am fine with that but i think that they should also pay to fix the problem which is ice damming and water coming in my house. i am afraid that after installing a new bow window that next winter i will have the same problem. one contractor said i would just need to keep the area around the window clear of snow and the gutters clean an i wont have a problem. i don’t have ice guard under the shingles and didn’t know that when i bought the house 6 years ago. the roof still has 10 years on it. i think the insurance should pay for whatever fix is needed to keep the water out in the future like ice guard or whatever. what do u think about this? thanks

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